OVERMATCH

01 / SERVICE

Install a Digital Employee for the work your team never gets to consistently.

Persistent AI labor for B2B service businesses where the work is high-volume, judgment-assisted, and currently held together by stretched teams.

What we deploy

Most AI products help you do tasks faster. We deploy Digital Employees that own outcomes.

Each Digital Employee is a persistent, custom-configured agent trained on your business, your voice, and your operational reality. They follow up like your most disciplined account manager. They triage like your sharpest assistant. They work continuously without burnout, vacation, or onboarding friction.

This is operational infrastructure designed to protect human dignity. It handles the robotic work so your talent can execute higher-leverage judgment, stewardship, and relationship work.

Persistent. Not transactional.

Lives in your stack. Learns over time. Improves quarter over quarter.

Outcome-owned.

Owns full workflows, not single prompts. Measured on results, not activity.

Operator-deployed.

Configured by an operator who understands B2B services and revenue motion — not generic AI.

Who this is for

Built for B2B service businesses where the work is high-volume, judgment-driven, and currently held together by stretched teams.

Staffing & Recruiting

Candidate ghosting follow-up, recruiter inbox triage, offer-stage coordination, dormant candidate reactivation, client req tracking, ATS hygiene.

Marketing Agencies

Client communication, proposal follow-up, deliverable QA.

Law Firms

Intake triage, document review, follow-up cadence.

Insurance Agencies

Quote follow-up, renewal management, customer retention.

Manufacturers

Distributor management, dormant account reactivation, channel intelligence.

Wholesalers

Dormant account reactivation, channel intelligence, reorder cadence.

Real Estate Firms

Lead nurturing, listing follow-up, transaction coordination.

Not built for: Healthcare or finance services where regulatory complexity creates more risk than upside.

Four Capabilities

Capability 01

Quote Follow-Up Autopilot

Most B2B service operators lose ~18% of quoted pipeline to silent follow-up decay. Proposals go out Friday, get forgotten Monday. The Digital Employee watches every outbound proposal and runs a personalized cadence (Day 2, 5, 10, 21) in each rep's voice until the prospect responds or opts out. Follow-up coverage moves from inconsistent to 100%. Rep time returns to active selling. Silent pipeline becomes recoverable revenue.

Capability 02

Channel Reactivation

Distribution-heavy operators often have 400+ dormant accounts and not enough sales capacity to systematically work them. The Digital Employee runs structured outbound across SMS and email with offer variants, response routing, and hot-lead flagging. Dormant becomes engaged. Existing customers stop slipping to competitors.

Capability 03

Inbound Triage

When an owner's inbox becomes the bottleneck, the owner's most expensive resource (attention) gets consumed by triage. The Digital Employee classifies, drafts, routes, and flags hot leads for human close. Front-desk cognitive load lifts off the owner. Hot leads surface immediately.

Capability 04

Recruiter Pipeline Coordination

Staffing and recruiting firms lose candidates and clients to inbox decay — ghosted candidates, slow offer-stage communication, dormant talent pools, and reqs that go quiet. The Digital Employee runs candidate follow-up cadences, offer-stage workflows, ATS hygiene, and dormant-candidate reactivation. Recruiters return to placement work; the system handles everything between conversations.

Investment

Digital Employee deployments start at $5,295/month per agent.

Annual deployment commitments begin at $50,000.

Annual commitments are reserved for operators ready to install sustained leverage, not run a short-term AI experiment. Most operators run 1-3 agents depending on workflow scope and team structure.

How we deploy

Every Digital Employee deployment includes human review boundaries, audit trails, data access controls, and compliance-aware workflow design. We define what the agent can decide autonomously, what requires human approval, and what is escalated immediately. We do not replace licensed professional judgment.

FAQ

Is this like ChatGPT for my business?+
No. ChatGPT is a chat interface you log into. A Digital Employee is a persistent agent deployed inside your stack with access to your CRM, inbox, ATS, and workflows. It owns outcomes, not answers.
How long does deployment take?+
Most deployments take 21-45 days from kickoff. The first two weeks are operator-led configuration on your data and voice; the next two-to-four are calibrated rollout with human review boundaries before autonomous operation.
What happens if it makes a mistake?+
We design boundaries before we deploy capabilities. The agent has explicit limits on what it can do autonomously, what requires human approval, and what is escalated immediately. Every action is logged. Mistakes are corrected through configuration updates, not by ripping out the system.
Do I need technical staff to manage it?+
No. The deployment is operator-managed. We handle configuration, calibration, and ongoing optimization. Your team works with the Digital Employee the same way they work with a high-functioning new hire.
How is this different from hiring a VA?+
A VA executes tasks. A Digital Employee owns workflows continuously, at scale, with consistent quality, and without onboarding friction or scheduling constraints. The cost structure is also different — fixed monthly cost vs. hourly drag with hidden management overhead.
Can it integrate with our existing systems?+
Yes. Standard integrations include HubSpot, Salesforce, HighLevel, JobNimbus, Bullhorn, major email and SMS providers, CompanyCam, and most ATS platforms. Custom integrations scoped during configuration.

Ready to install operating leverage?

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